Wachap: auto replies, business hours, schedules & campaigns

Auto replies

Auto replies answer by keyword (exact, contains, starts with or regex), welcome new contacts, or catch everything. Each rule has a cooldown per chat. When a staff member replies, the bot pauses for that chat (default 30 minutes).

Business hours

In Workspace settings, turn on business hours and write an away message. It is sent once per chat outside hours.

Scheduled messages

Scheduled messages send once or repeat daily, weekly, monthly or yearly — to phone numbers or to every contact with a tag.

Campaigns & blasts

Campaigns & blasts send to all contacts, a tag or a pasted list. Messages are spaced by a random delay and take longer breaks every 50 messages to reduce the risk of WhatsApp bans. Use {name} and spintax like {Hi|Hello} so each message is slightly different. You can pause, resume or cancel at any time.

Contacts who reply STOP are unsubscribed automatically and skipped by campaigns.