Refunds

• Payments are one-off; nothing renews automatically, so you are never charged by surprise.
• If something went wrong (double payment, paid but not activated, a serious problem we cannot fix), send a support ticket within 7 days with your invoice number.
• Approved refunds go back to the original payment method within 5–10 working days.
• Donations are voluntary and normally not refundable, except for mistakes (e.g. wrong amount) reported within 7 days.

Full details: Refund policy.