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fred.my

Send a support ticket

Updated 17 Oct 2026 · About 1 min read

  1. Sign in, then open the Help center.
  2. Scroll to Still need help?, choose the app, write a short subject and describe the problem (what you did, what you expected, any error message).
  3. Tap Send ticket. You get a ticket number and we reply by email.
  4. See all replies under My tickets.

Tip: try the chat assistant first — it answers most questions instantly with a step-by-step tutorial.